Amazon India — Refund not yet received

Address:	560076
Website:	www.amazon.in

Hi,

I have ordered two products from amazon one footin sandal and the other is motion cut work gladiator. The size of both the products were small so i had to return it back and returned it the next day i received it. The representative from amazon came to take the returned product. Its been almost two weeks that I am waiting for the refund. I was promised that the refund will be there within 3-5 working days within you receive the product. The product you have received and got an email saying that the refund has been processed . The amount for both the products were paid from different bank accounts. Its been two weeks that i got the email. Ever since I am trying to track the refund. But never got a proper response from you customer service . Checked with both the banks, no refund has been processed from amazon into both the accounts. Still waiting for the refund. Dont think so that amazon keeps the promise that has been made when I returned the product. Pathetic customer service.

Divya George