Amazon India — Refund of double payment not received

Sir I had a issue of double payment for my order#[protected]. I paid the amount through cash as well as UPI on 05/05/2021 for whick the transaction ID is[protected]. My order amount is Rs 3298. On contacting the customer service they provided me with a reference number i.e. [protected]P[protected] but the bank officials of bank of baroda said that they didn't receive any payment. On 09/06/2021 amazon customer service has provided me with transaction id[protected] but still I haven't received my payment. So I want to file a charge dispute for the same.