Amazon India — Refund process being delayed and non-cooperative and providing wrong information

Address:	New Delhi, Delhi
Website:	www.amazon.com

I had done a shopping in Amazon and refunded it on 30th sep 2016 and I was provided with a info that it will be refunded through a gift card within 5 days... now wenever I spoke to different agents they gave me different infos. Now just yesterday the agent Jatin told me that the refund of my mount will be done on gift cards as soon as the product will be delivered to the seller and it is going to reach them by 5th oct 2016. but wen I called Amazon just to confirm the status they r telling me to waith for more 5 to 6days... due to delay..
I have given my email id to them but they did not send me any notification regarding this delay..
I am having festival in Kolkata nd I had gifted the product to someone and I am not going to wait for 5 days.
plzz help me to get it redeemed within tomorrow.plzzz I need help as a customer and a citizen of India.