Amazon India — refund status / complaint

Address:

602024

Amazon had brilliantly designed their website that there is no link to log complaint to raise my refund/status. The link in our order status takes us a tour and finally diverts to the same refund status page, whereas we need to wait till the refund is made or the only option we ge is "cancel return request" this forces us to keep the same item without any refund or we won't get any refund. If amazon is that brilliant, we customers are ahead of them. We will show our brilliance.