Amazon India — Regarding amount for refund

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	Amazon.in

Sir they are not able to give my refund already i have contacted icici bank regarding i have submitted my bank statement and dispute num we going u may understand hear is the conversation between me and amazon associate

Amazon.in

Search

Cart

You are now connected to vipparapalli sree from amazon.in

Hi,

Welcome to amazon customer service.

My name is yasaswini i'll be glad to help you today.

Before proceeding further, for security reasons, could you confirm the name on your account, your e-mail address, and your billing address?

Sir how many days i have to wait for refund

Indrajith tejavath [protected]@gmail.com pin 500072 billi b25) 470

[protected]xxxxxxxxxxxxxx it's this reference num not found by bank i have already contacted

Thank you for providng the details

Could you please help me with the name of the item or with the order id

I have send scan copy and dispute ref num was the hell going on

Muscle blaze

Are you referring to order no:[protected]

Yes

Thank you for confirming the same.

Please allow me 2minutes of time while i check this for you

I have contacted u multiple times for only this issue

I wait more that 5 min i want to solve my problem

Thank you for being connected. I really appreciate your patience.in this case to help you with i would request you to contact your bank customer care so that they will be able to assist you in finding the amount as we have successfully processed the refund and the reference number is given to us is by your respective bank

Please do not worry, the banks customer service will be able to help you in finding out the amount.

As it is successfully credited the account

How many times i have to say i contacted icici customer care evan phn banking net banking at last my branch also

Dispute num they provide sr77828677

I would request you to share the refund reference number with the bank as they are the only who can help you in tracing the amount

May i know have you filed dispute with the bank?

Icici customer care service

Thank you for so much for filling a dispute.

As a dispute has been filed by your bank, this issue will be resolved by the bank only.

Please contact the bank and only the bank will be able to give you the correct time frame for the resolution in this case.

Sir they are unable to find wt u have given reference num they are saying how can i help

Please allow me 2 minutes while i check this for you.

Ok

Thank you so much for waiting.

I see that a refund reference number is shared to you through an email.

[protected]xxxxxxxxxxxxxx

Please be connected, i am checking for the information with the concerned team.

Ok

I have told all the starting num but they unable to find

Thank you for being connected.

I have completely checked with my internal team and i would request you to file "charge dispute" with bank as they are unable to trace the refund through the given refund reference number.

So that it helps you to trace the refund details.

Sir provide reference for dispute sr77828677

I request you to please send the snapshot of the bank statement from 28 september 2016 till today to [protected]@amzon.in

I have already send sir

I request you to please contact the bank only with the reference number shared with you.

Again and again i have already contacted resently

As the dispute has been already charged in this case, please wait for the bank to resolve this issue.

There might take some time to resolve the issue but please be assured that the issue will be resolved.

Sir they are unable to find ur reference means it's not possible to solve by bank

I am really sorry but the bank can only be able to help you with this issue and we have already shared the refund reference number.

I hope we are still connected.

Than from ur side they asking bank statements and dispute i have submitted they ask where u got reference num i have told i say to icici it's an not from icici they says sorry indrajith we are unable to find

Nft from amazon[protected]xxxxxxxxxxxxxx

I'm so sorry, but we can't offer any additional insight or action on this matter.

Is there anything else i can help you with?

When will amount refunded

Thank you for contacting amazon. Have a great day.

Vipparapalli sree from amazon.in has left the conversation. Tap end chat above to close the session

Sir still how many times i have to contact amazon again and again u r telling same i have contacted bank today also they are unable to find what to do???