Amazon India — Regarding damage washing machine & free installation deny...

Address:	403114
Website:	amazon

Dear sir,

Regarding your reply above please find attached screen shot & chat with your customer executive. He agree that first time installation is free, secondly find attached scree shot of your Installation & Demo details.. click here you have written refer table below for charges applicable ( if any) clearly mention that fully automatic washing machine standard installation & Demo- Free of cost..So why i have to pay the charge..

You have mention that above email If you check on the product page it is clearly mentioned that 'For requesting an installation/demo for this product once delivered, please call LG support directly on[protected] and provide the product's model name. Installation charges may be levied by LG. Customers are requested to confirm directly with LG while requesting for a demo/installation ' My Question is why you mention charges may be??
what i understand at one place you write free of cost & second place charges may be..why not you clearly mention with amount ??

for this item in installation which is require only 10 minutes.only connection of inlet water pipe & connect only drain pipe, & just fixing rat mesh..its require not more 10 minutes..LG demand 550 amount.LG says if you purchase from dealer we will installation are free of cost & if you purchase online then we will charge 550.. what is this?? what meaning customer Dont by with online platform??

I am very first-raid with amazon & LG also..when i have visit in dealer & showroom every dealer says me dont purchase with online..online platform send a damage & faulty peace as well as online platform not support the customer..He all say True.its my big mistake i trust with amazon ( Apni Dukan) & purchase the product..but when i receive product i check that washing machine in front side slightly damage & patch up work..means every delaer said true..& not customer support for installation..

I think which product require installation if amazon not ready to support customer after your writing standard charges for installation..amazon dont sell this type of product..
I think amazon is only DALAL..he is only intrest from commision from customer & seller.
I am a common man i have save a single rupee then i purchase.

its amazon duty if he sell the product in his platform he will contact the company which ever brand purchase after confirmation of delivery..& he send the person after coordination with company..why customer suffer & make so many phone calls to amazon & lg..

In your mail you have written the warranty may get voided if you get the product installed by the local technician. thats mean you have force to customer to pay the charges..its very wrong & rediclous..

In above purchase i have save only 1000 amount from dealer..Dealer also ready to given in 14700..in only 1000 saving you have told me that you have to pay installation charge 550 & pick a damage piece..& so many first-ration. free...if i buy from dealer i received same day product with zero damage with free installation with warranty..its my Big mistake
Further i swear that i do not by any item of this type with amazon as well as not recommendation to any people.

I forward my big mistake to all the people as well as every social media..so further no any one make a fool..By amazon..

I think amazon is not apni Dukan its make a people make a fool surely dukan..

Regards
Rajendra
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