Amazon India — Regarding my Deposit

Dear Sir,
I have purchased two products, from Amazan, in the last month first Product, is ..RJ KART STAINLESS STEEL ELECTRIC KETTLE, WITH ORDER
Number:[protected]Iaskehave 1, price.Rs.599/- and the second product is Golex Plastic Bangles with order No:[protected]..price Rs.499/-

But, the first came damaged, with a different Brand, other than RJ kart,
and the second product came with a small size Bangles, other than which I have asked.

Immediately, I asked them to replace with the correct products, but instead of that, your people came and picked up the products, and told me that, the amount will be credited in my Bank account, which is updated with amazan..
one month over, I did not receive any money in my bank account
So kindly solve this...this same email is registered with amazan,
Mobile No: [protected], , Address 139, Narendra ColonynAmeenpur-502032.

Best Regards,

Jayadev