Amazon India — regarding the refund of my cancellation

Address:

600095

Dear Sir,

I have ordered a product from Amazon from My debit card on 2nd of this month.
I cancelled the product on the very Same day and claimed refund. I was given the time line of 7th of December. After reconsulting them they acknowledged as my refund was done and it should have been reflected by now in your Account, but It didn't happen and I was given a referral code for that which I have provided to the bank's customer care service person even after that I haven't received my refund.Kindly take necessary action.

Thank you