This is to inform that I had ordered 2 quantity of a same item from amazon but when order got delivered there was 1 quantity which was missing...
I requested for the refund...and the refund of Rs 220 was initiated by amazon on 11th December...but till today I haven’t received my refund...
I was also suppose to get the refund reference number through email by amazon that also I haven’t received...
The refund was suppose to get credited by 17-18th December...but I didn’t get it, so contacted customer care and they told me that the refund reference number is not yet generated due to some error from the backend team I will get my refund till 23rd December...when contacted the customer care on 23rd December at that time also the reference number was not generated...usually we get the reference number in 4-5 working days and the refund is credited in 7-8 working days but it didn’t happened...also spoke to the senior from amazon they said to wait till 28th December, another executive said to wait till 30th December, till today I haven’t got my refund credited...It’s been 18 days...It doesn’t take so long...when I again contacted customer care and spoke to the senior I m again been told to wait for more 5 working days...
I’m very much disappointed with the amazon service...My question is where is my refund and why is it not yet credited to my account. Also till now why the Refund reference number is not yet generated??
Kindly look into it as this is taking too long...
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