Order#[protected] date 9 Feb 21. Delivered on 14 Feb 21. Item Name: SHOPEE Branded 8 x12 FT Green LEKERA Backdrop Photo Light Studio Photography Background (Pack of 1)
Item found damaged/torn, thread removed in many places.
Replacement request was processed online within 3 days (appx)
Message was reflected that collection with replacement would be on 29 Feb 21.
Till now no one visited to replace or collect the item
Website reflects that Return Window closed on 23 Feb 21
I dont know why return window closed without replacing the item or refunding the money.
Please help me.
Shyamal Bal
H/o Kavita Rani Bal
Goa - 403802
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