Amazon India — Return of an item

Hello,

I have ordered Mitras Multipurpose Braided Hose Pipe for Garden Sets Transparent 1" (25mm ID) Bore Size 100 ft (30 mtr) - ISI Marked 3 Layered Hose Pipe on 5th July. The order no. is[protected].

After initiating return of the order, it was collected on 12th July. The pick up id no. was[protected].

Till today, the status of the return is not updated and the refund is not issued. After having communication with customer care 2-3 times and sending many emails, there is no further progress.

I tried to contact for the issue using "Call me" facility, but there is not any response.