Amazon India — Return pick up is getting cancelled many times

I ordered a Curio Centre Make in India Round Cotton Home Swing & Hammock Chair on 18 jun 2022J and it arrived on 26 Jun 2022 in a very bad condition like used product as color of white swing was totally dusty...
so I requested for refund and was told that next day product will be picked up and then refund will be issued .

but next day no one came to pick up and no one even contacted me .So I complaint about it to customer care and was assured it will be picked up next day . but next day also I received message that "pickup was cancelled at the time of picking ".
so I again contacted customer care and again they rescheduled the pickup and told me that they have also filled complaint form and has directly sent pickup request to amazon pickup station .

but again next day same thing happened .
next day also same thing happened .
this is going on for 4 times now . no one contacts me, no one comes at my place . all I get is message that pickup was cancelled at the time of pickup.
my refund is also not happening because of this,
My order id is[protected]