Amazon India — Return policy

Address:	Thane, Maharashtra, 400601
Website:	www.Amazon.in

I bought a branded perfume and body lotion from Amazon.in and when I received it I was shocked to find out how horrible it smelled and gave me a bad headache!! And this is one of the best brands so I doubted I might have received a duplicate product! Now I contact Amazon Customer service to return them and they say please return it by yourself to the seller as its not Amazon fulfilled!! I say ok no problem just refund me the amount.. I go to 6 different courier offices and they all refuse to ship them as they say that 'Online walo ka bohot nakhra hota hai' and 'Ye sab hum log ship nahi karte'. So I tell Amazon about this and they say - Sorry please return it by yourself!! I tried to speak to 3 - 4 reps but they all denied to help me and one of them offered to give me rs.50 discount for products worth rs.2000!!! Unbelievable!!! So now I'm stuck with products I will never use... waste of rs.2000!!!