Amazon India — Return product not yet received

I shipped my order with Amazon easy ship, before 2 months.
And then the delivery was attempted buyer refused for order.
But the buyer was refunded.
I'm yet to get my return of product.
When I contact customer care they just provide baseless reasons.
Also I filed for safety claim, but was refused with the reason being that the seller refused to take delivery.
But the truth is I never got any product nor did I receive any call regarding the same.
When I checked the tracking ID of the same, it showed that the delivery was never attempted nor did it reach Coimbatore hub .
It's been 2 months/60 days from the delivery of the product.
So either give me my product back or reimburse me for the same.
Order ID[protected]
Contact-[protected]
Tracking ID:[protected]
Thank you.
Hoping early reply