Amazon India — return - refund

Address:	411037
Website:	www.amazon.in

I had returned the head set to om sai gas agency aundh, pune where they gave me a receipt with tracking no. But even after 3 days status doesn't changed so i called amazon cs & they asked me for scan copy of receipt, after sending receipt i got response that it's in transit & i will get refund soon after another 2 days when the status was still the same i called amazon cs this time they said the tracking no. Provided is wrong & i have to again visit dropoff location & check correct no. Where on that receipt it self it is mentioned if you don't get refund in 3-4 days contact amazon cs if we have to chase personally with your channel partner then why amazon making such falls comments