Amazon India — Returning my laptop

Address:	Pune, Maharashtra, 411001
Website:	Amazon.im

I have done the biggest mistake of my life to order a laptop from Amazon.in, I am really so annoyed, frustrated, I don't have any words to express how stressful it has been for me. They first sent me a wrong laptop, I contacted atleast 5 time to pickup and get a replacement for it. Then delivered again a wrong laptop in replacement and from that day till today. No one came to pick my laptop and refund me the amount. The carrier of my laptop is amazon itself. Its not a third party carrier, that's why I am so annoyed. I know its the seller who has sent the wrong laptop. But amazon has the responsibility to pickup and give back my money and that's why its such a big disappointment to me. I will never ever order anything from Amazon. My name is Akshay, order number is[protected].