Amazon India — samsung galaxy m30 (metallic blue, 3gb ram, super amoled display, 32gb storage, 5000mah battery)

Address:

705, Mantri Tranquil, Gublala, 560061

I had a delivery today. The delivery agent had entered the premises but went off again without delivering us any product. I had although approved his entry to the apartment and immediately after 15 mints i received a message on delivery attempt. I tried calling the guy and got to know that he had delivered. Calling up customer care got no help as they are clueless. I need an immediate compensation on this and like to know the reason for the same.