Amazon India — sanyo led tv

Address:411016
Website:WWW.AMAZON.COM

Amazon delivered me broken screen tv
Same day i have done complaint about it
But after 2 moths they have not replaced it nor refund it

Its in there policy to be replaced/refund
They have agreed to refund on mail but till date not given refund or replacement

Till date i have remindeded them 15 times but no body is responding positively
Also i have written there director mr. Jeff on email but still nothing is happening

They are giving faulty reasons @ the address change and saying delivery address and pick up address has problem
There indication does not look good they don't want to exchange the faulty product
As the item to be replaced is on the billing address
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One Royal Enterprises Chairs with arms delivered on 18th Nov'17 found defective as one front rt leg has been detached from the main body while sitting on the chair, so do needful arrangement for replacement.This is for your information & necessary action please

Thanking you
Getting no information about the track number[protected], , , ,
I think it is high time for me to think what is next...
ORDER NO[protected]

MY NAME SENTHIL ARUMUGAM PH-[protected]

I didnt recive my order and the courier officers are not respond and rouad speach badly, so when i will recived my order

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