Amazon India — Saree i purchased from amazon India

Address:	492001
Website:	www.amazon.in

I have purchased 1 saree material from amazon.In on 27th january 2016 which was not fitted properly, so i had requested for refund on 6th february 2016. I was waiting for parcel pickup and there was no email or call back from seller or amazon team after that.

Then i tried to reach seller on 6th may 2016 again about the status of return and reverse pickup, seller said, he will try for it.
Then i again messaged him on 7th may 2016, if he can do reverse pickup from some other address, again he said ok
Then i gave him my address and he again said ok
Then after waiting 3-4 days, i again contacted him on 10th may 2016 to know when is the reverse pickup scheduled, this time seller said to contact amazon customer care
I did same contacted customer care by phone and they said to print label and send the item to seller address and amazon customer care representative told me that the courier charges will also be refund back. I did the same as told by customer care and sent my parcel on 24th may 2016. The tracking id for which is m34656278 and sent the courier receipt by email to [protected]@amazon.In and to the seller. The receipt is attach on this email for your reference.

Then on 26 may 2016, seller replied he will not accept my return and told me to contact customer care. Then i tried to contact customer care and seller multiple times but there was no solution on this issue by anyone.
Customer care told me each time that need not worry and we will do the best to refund amount 1400 + 340 soon.

Till today i have been trying to reach customer care about my refund but there is no refund or anything yet and i still haven’t received my product back from seller also.
Sir its been more than 5 months, i have been waiting for it. Kindly check the issue at your end and come out with some solution for me please. Right now the situation is, i have paid 1400 for item and 340 for reverse courier charges and i don’t have product also.