Amazon India — Secugen hamster iv fingerprint scanner

Address:Mumbai City, Maharashtra, 400080
Website:Amazon.in

As I Booked a product on[protected] but the product was wrongly ordered as i just replace that order on 7th april 2016 and amazon customer care portal asked the timing for the pickup as well but no one had visited . since from 1 month no one had visited when ever i use to call on customer care they said they will helping for the same after that they started we had to do courier to the seller but why we should to the courier then i email to seller from there also no response but after 1 month they give the escuse the product replacement time period is expired so the product will not be replaced.
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i didnot received any resolution against this complaint Kindly help me out for this

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