Amazon India — they did not deliver product to me

Address:	Kanpur, Uttar Pradesh, 208017
Website:	Amazon india

I had ordered parrot toy it was supposed to come today and shown out for delivey and they return it saying that i am refused to take it but actually no one come, this not frist time with me they done it with me at earlier order also, if they cant do thier job or provide service effectively they should shut their online site, as to receive the order i stay at home today and i dnt got my order, i dnt no where i can complain for it i had made call to their customer care and i dnt get satisfaction answer.