Amazon India — Tracking ID[protected], still no shipment for me

Address:

102, Samarth Krupa, E Type, Mangal Kalash Complex , MIDC Road , Cholegaon, Thakurli - East ,421201

Dear Sir / Madam,

Would like to inform you that I had ordered Bodycare Boys cotton Briefs on Jun 21, 2020. As per the tracking ID[protected] the shipment is delivered to Security gate but when I visited to our complex gate there is no shipment for me. I have cheked with my security team too but I have been informed by security that shipment in my name is not received. I do agree that call from your delivery boy came to me at 9:00 am but I was taking bath and missed the call but I tried several time on the number [protected] but no response after dealing pin number too. It is continuously busy and asking to call back after some time. Since morning 50 times am trying to reach said number but am not able to get through. please help me to track my shipment on priority