Amazon India — TV not delivered

Address:Indore, Madhya Pradesh, 453331
Website:amazon

First i got broken TV (ORDER #[protected] and its taken more than seven days for someone to pick it up and now replacement is still not showing as delivered, even the delivery date i.e. 7 November is exceeded .
So i asked them for clarification -why is it so hard for them to deliver a single TV and what is the status of it :-
due to a technical error at the fulfillment center the package hasn't dispatched yet.
Please check the attached image to see expected date.
They even don't want to give Gift cards for wasted time.
I have been long time amazon customer but now had enough of this, so please help.
+1 photos
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Amazon India customer support has been notified about the posted complaint.
Nov 17, 2016
Updated by vaibhavmv
Hi,

This issue has not been resolved yet, now Amazon has said they will refund the price amount which is 15 K rupees as it was on Diwali lightning deal, but my problem is -the original price of Nobel TV -40 inch is 20 K .
So i request you guys to help me to get my 5000 Rs difference back or ask Amazon to let me order the same product for 15k price, which i was getting it earlier.

Thanks
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