Amazon India — Two orders not delivered

Address:411047
Website:www.amazon.in

I had two orders placed with Amazon on 6th of October 2016:
[protected] Optimum Nutrition (ON) Whey - 1.85 lbs (Chocolate)
[protected] Optimum Nutrition (ON) Amino Energy - 30 Servings (Orange Cooler)

Both of the orders were scheduled to deliver withing 24 hours. But both of them are not delivered for nearly a week now.

The delivery agents behaviour was rude. Twice they went to some wrong address and lied to that package not delivered as customer was not available.

I have called three times to customer care and even after them promising me to deliver the product within 24 hours there was no delivery.
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