Amazon India — unethical and illegal harassment by amazon

Address:	Chennai, Tamil Nadu, 600127
Website:	www.amazon.com

I placed an order with order #[protected] in amazon.com for a weight machine "gvc camry ultra-slim personal digital weighing scale" costing rs.999. I had made the payment online.

With out any notice/information/phone calls/sms/my concent or approval, the order was returned to the seller.

I had contacted amazon's customer care through chat supoprt with this complaint and requested for delivery of the product.

The customer person informed me that the order will be reinitated.

Instead of reinitiating my order, they had created a new order on my behalf whose order is order #[protected]

I reveived a message from an amazon delivery boy this [protected]@10:07 am 28, fri, sep, 2018 from the number "[protected]" stating "i am from amazon delivery. I am waiting in hex-aware backgate opposite cts new building. Pls come and collect your package & return pickup between 10:00 to 11:00". He even called me up and asked me to come and collect the package.

When i went there to pick up my package, i was asked to return the package which i never received. Astonished, when i enquired about amazon's behavior, i was asked to simply leave.

When i called amazon's customer care to report this behaviour, i was asked not to worry.

This is totally sense less and irresponsible behaviour from amazon. How can any one ask me to come over to return some thing which was never delivered in the first place

I had requested for a change of address a week ago and amazon executives are refusing to change it even for a re-initiated order. I had to travel 25 kms todays for nothing for no fault of mine.

Every time i call their customer service, they give me false promises, but none of what they say happens.

Frustrated, i tried cancelling my order, and i get the feedback saying, that they will try cancelling but they cannot be sure about it.

This is ruthless. Please help. I need justice please.

Please find attaced supporting documents unlike the first order, they have even sent me a mail stating that they have shipped the product, same day morning.

With grievences,
Karthick