Amazon India — unprofessional delivery boys and delay in delivery of items

Address:

Sarathi Apartment, Flat 2B, 2nd floor, Shibrampur Road, Sarkarpool, Kolkata, Kolkata, West Bengal, 700143

I had ordered a dress for my wife having order #[protected] but the item has not yet delivered despite getting call from delivery boy yesterday i.e. on 23.07.19 that the same shall be delivered at night around 9.00 pm. After tracking the same with id[protected] it is seen the item cannot be delivered since the delivery boy failed to contact customer. This is absolute nonsense and wrong information provided by the delivery boy. The item has not yet been delivered and the way such a reputed company like Amazon has unprofessionally doing business through some equally unprofessional and poor logistic company is very disheartening for customers.

To me Amazon is the worst online agency till date in India. Need to improve their service seriously.