Amazon India — unsuccessful to reach the merchant's

Address:	560079
Website:	Book my show

Yesterday i have 363rs paid from amazon pay to booked book my show movie tickets but today (@11 am) alsoi can't getting any confirmation or movie tickets. I booked & planned to go for movie today but still i not getting any status. What is the use you give after end of the shows the movie tickets to me. I call to amazon customer care center and talk 30 mins with him but there is no use to talk with him. They directly says with in 7 working days you will got the refund amount. Please don't give like these type of service to customers. Because we planned to go today and i was booked the ticket yesterday you will take one day time and finally what happens you can't reach succussefully the marchent and as per customer care conversation fail to refund the amount in time you will take 7days of time to refund the amount.
I want compensation from your end at least give me the same value of book my show free coupons to reduce your inconvenience.
Regards
Praveen