Amazon India — Van Heusen Briefs-Wrong product received - Two torn pieces of cloth instead of 2 packs of 2 briefs

Address:

Seller-Shubham kapnure, hadco colony no. 5, latur, maharashtra-413512

Vide Order No.[protected] dt 03.06.2021 2 sets of Van Heusen's Mens cotton boxer brief (Pack of 2) were ordered, which was paid online in advance.

The order was received on 10.06.2021 vide Invoice No. IN-561/MH[protected] with two ton pieces of cloth (photos attached).

When I issue the return request, then it is stated that the material is non returnable. Non returnable ...is understandable once u deliver the product intended to purchase, but on basis of non returnable u r actually looting peoples money.

It is real breach of trust, was not just not expected of Amazon...it has shattered all faith on online shopping ...two shabby dirty peices of cloth for Rs. 943, its disgusting.

PLs help in getting my refund of amount.