Amazon India — warranty claim issue - pathetic service

Address:

575027

Order details
Ordered on 2 may 2017 order#[protected]

Our tv has not been repaired in-spite of being covered under warranty. The supplier plutus industries pvt. Ltd claim that tv is made in egypt, therefore we need to pay to samsung first and then claim or refund.

Did we ask them to supply the product from egypt? Its not our fault.

Amazon india and plutus industries pvt. Ltd have not been able to assist us and the calls are not being picked.

We want this issue to be resolved asap

Thanks,
[protected]