Amazon India — Warranty Issue of TCL Smart TV

Ordered and got installed TCL Brand 43" Android Smart TV with order number[protected] dated 26th May 2021 with 1 year warranty on device and 1 year additional warranty on Panel from Amazon India. Exactly after 12 months during June 2022TV stopped working due to problem with Display Panel as conformed by technician of TCL's authorised Service Center assigned by TCL. However TCL denied replacement of Panel Free Of Cost starting the reason as Product purchased from Amazon and the warranty is only 1 year. But as per AMAZON website additional 1 year warranty is applicable on Panel which was confirmed by all Agents of Amazon Customer Care. I have been contacting and following up with Amazon Customer Care from past 20 days for an urgent resolution but they are failing to provide positive resolution and buying time everytime i contact them. It is strongly advised AMAZON INDIA to look into the issue and RESOLVE the issue either by getting Panel replacement Free Of Cost from the Brand TCL or REFUND full amount of Product sold by them. Customer care or response from Amazon India is very pathetic and disappointing...WAITING FOR AN IMMEDIATE POSITIVE RESOLUTION FROM AMAZON INDIA