Nov 03, 2019
Updated by Dattaram Pawaskar Complaint marked as revolved. To kya sir replacement de diya aapne...?
Read this..
Your 1st mail...
Dear Dattaram,
Thank you for sharing the snapshot.
I'm sorry to learn about the issue which you are facing with the product "LG Spirit H442 with 4G LTE" of the order #[protected] from a long time, and you are concerned about the replacement.
To help you out in this regard, without any further delay, I have raised a service request ticket and highlighted your issue to the higher management and is under process, and they are taking necessary measures to get your issue resolved and assist you in this case at the earliest possible.
Since it takes 5-7 working(excluding Saturdays & Sundays) days by the concerned team for the issue to be resolved, so they have requested you to kindly wait for sometime, as they are working on your issue on priority basis, so that they can assist you in this case to get your issue resolved at the earliest.
However they are taking the needful action to resolve your concern on a priority basis. After observing a potential delay, the team would take all measures to expedite the procedure.
I know that it is taking much longer time than expected and you have already held your patience for a long time, but please be ascertained, the relevant team is working on your issue with utmost preference and is taking all measures to resolve your issue soon with the best possible resolution; as we do not want you to face any monetary harm.
Considering our intention to help you with a positive outcome, we would be much obliged if you could extend your cooperation for some more time so that our back-end team can work on the resolution part with a favourable outcome.
Hoping your support and cooperation in this regard for allowing us to work on your concern. We are here till the issue gets resolved; as we do not want our valuable customers to bear any financial harm.
We appreciate your feedback. Please use the buttons below to vote about your experience today
Warmest regards,
Ankita C
Amazon.in
Your 2 nd mail...
Hello,
I understand your concern, the team is working on your issue on priority basis, I request you to please wait until October 27, 2019, so we can get updates on the issue from the concerned team regarding the issue.
Your 3 rd mail..
Please allow me to explain you that you have to contact mobile team after sending the email so that they can check the snapshot you have sent and provide immediate solution.Because we email support team does not have access to solve technical issues.
Last...
Number to lgta nhi sir...
Please dont play with customer
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