Amazon India — wd my passport 4 tb

Address:

33/102,ismail gound,lloyds road,triplicane, Chennai, Tamil Nadu, 600005

On 5th august 2019 i was order 4tb harddisk in amazon..
order no:[protected].which shows the quarantee delever on 7th august 2019 evening 9pm.that day i didnt recive the order, but that amazon app shows that order was deliverd..iam very desperate and call customer care ..amazon represent said that was scanning error, will sort out your problem shortly u will get your order by tomorrow.i was waiting for next day but there is none to deliver..i was again call to represent, she said wait till monday..now again i called ..there is no proper assurance cannot give by representative on the call..so this is a fraudness..without deliver a product ..showing deliver..keep my money Rs.8275 for a week not deliverying a product is absoulte cheat...