Amazon India — without any intimation issued refund of purchase money in place of product delivery.

Address:

Will. - Bamanpukur, P.O. - sree Mayapur, P.S.- Nabadwip, Dist- Nadia, West Bengal,, Nadia, West Bengal, 741313

Dear sir/madem
On 23/02/2019 i was placed an order to a seller of amazon for luminous zelio 1100 inverter with rc18000 150 ah tubular battery, being order id no.[protected] and the delivery date of this product was fixed between 11/03/2019 to 14/03/2019, but the date was failed and extended to 21/03/2019 but when till the last date the seller failed to delivered then i filed a complaint / claim to the amazon authority and now they issued a refund of my purchase mony without any intimation to me. I never prayed for refund of my purchase money. Each and every occasion i prayed for delivery of my said product and till now my demand is 'delivery' not 'refund'. Because there was no fault on my part i was paid the total consideration money rs. 12099/- of this product at the time of date of purchase on 23/03/2019, and till now i am waiting for delivery.
Hence, it is prayed that, please take necessary action against the amazon authority.