Amazon India — Worst return, policy no mention that ipad can't be returned

Address:Hyderabad, Andhra Pradesh, 500072
Website:Amazon.in

I purchased ipad air 2 on 5th april 2017 and got it delivered on 9th april. I didn't like the performance of the ipad and thus wanted to return it. When i purchased it was mentioned that i can return on or before 20th of april. But i tried to do so the return option was dint allow me to initiate, instead it took me to another window when it says technical support. Then i called customer support and person told me return policy is not applicable on ipad, they only provide technical support. Why amazon didn't mention these things in return policy. Being a regular customer of amazon i am totally dissatisfied with the service.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I made an order for telescope on 09/04/2017 costed for rs: 18990/-. Same day after some hours I cancelled it and submitted my refund request. Still now (11/04/2017) the amount not refunded to my UBI account. You further queries you can contact me in my mobile number [protected]. Please take an immediate action against my complaint.

Rgds
Rajesh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19944
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information