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[Resolved]  Amazon India — wrong commitment from associate

Address:Bangalore, Karnataka

One of amazon associate wrote me a email by stating the i will be able to get red mi 4 phone in next sale. She over promised me and she said 100% i will get it. And she also she said call us 30 mins before the sale she will help me while booking the phone. I called mins before and none of associate helped me.

When i try to book the phone in next sale i couldn't able to get this phone. Past from 2 months i'm trying. But none of the amazon associate is bothered to keep their promise.

In this case kindly guide me what i need to do?
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Aug 11, 2017
Complaint marked as Resolved 
Even though mistake from associate giving over commitment they don't have any resolution apart from harassing the their customers and wasting their time. Worlds number E commerce company, learned how to cheat customers. They have found new constitution, Unethical values in India. Dear all if you receive any email from Amazon don't believe on this end of the day they can say they can't help you even after having confirmation in writing. And they don't have any resolution team who can act on this. Shame on you Amazon for being No 1 company.
Amazon India customer support has been notified about the posted complaint.
Aug 03, 2017
Updated by Murtuj Mirajkar Even though mistake from associate giving wrong commitment they don't have any resolution apart from harassing the their customers and wasting their time.

Worlds number E commerce company, learned how to cheat customers. They have found new constitution, Unethical values in India.

Dear all if you receive any email from Amazon don't believe on this end of the day they can say they can't help you even after having confirmation in writing. And they don't have any resolution team who can act on this.

Shame on you Amazon. You deserve to No 1 company.
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