Amazon India — zero customer value

Address:Vadodara, Gujarat, 390008
Website:Amazon.in

Sir/ma’am
1. I’m captain deepak kumar, placed an prepaid order of cost value rs 4299. /- on 14dec2018. Whose tentative date of delivery was 31dec2018. My order has not yet delivered nor my money returned.

2. I contacted customer care services nine times by calls, wrote e-mails, messaged seller on amazon page but not farting my issue resolved. Customer representative of amazon is just avoiding to return my money as the product is getting sales by third party and they are not accountable.
3. An customer is paying in advance for product because of brand value of amazon. And seller is saying on amazon only because amazon has authorised him. I want product or money along with compensation for holding my money.
Regards
Captain deepak
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Amazon India customer support has been notified about the posted complaint.
Jan 18, 2019
Updated by Kunwar Deep
Sir/Ma’am
1. I’m Captain Deepak Kumar, placed an PREPAID order of cost value Rs 4299. /- on 14Dec2018. Whose tentative date of delivery was 31Dec2018. My order has not yet delivered neither my money refunded .

2. I contacted customer care services nine times by calls, wrote e-mails, messaged seller on amazon page but my issue not resolved. Customercare representative of Amazon is just stating and avoiding to return my money stating that the product is getting sales by third party and they are not accountable.
3. An customer is paying in advance for product because of brand value of Amazon. And seller is selling on amazon portal, only because amazon has authorised him. I want product or money along with compensation for holding my money .
4. I’m attaching copy of bill.
Regards
Captain Deepak

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