Amazon — Laptop booked online paid also online, till date no one information given

Address:560099
Website:www.amazon.in

Dear sir

I am booked (18.06.2016) laptop online shopping amazon.In, amount also paid 30.999 till date no one information not received, my side called 110 times, amazon customer care telling your account is hold amount also debited my card and laptop also available in amazon where house, i am inquired to courier team he telling your laptop returned to amazon,

Already 22 days completed

Pls help
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Amazon India customer support has been notified about the posted complaint.
Jun 11, 2016
Updated by Chetans1993
Dear Sir

this is my order no :[protected]
i am payed 30.999 rupees till date my order is not reached 7 amount also not returned

Online Booked 18.May.2016 till date no Response amazon team

120 time call to customer care not in use
Amazon team sending this mail
Hello,

As mentioned earlier, your request for a refund on this order has been denied:

Order ID:[protected]

We are unable to issue a refund or replacement for this order because our records show the order was complete when it left our fulfillment center. In addition, the carrier has confirmed that the parcel was intact and undamaged when it was delivered to you. I'm sorry, but we can't offer any additional insight or action on this matter.

We are unable to provide further information on this situation. Further correspondence regarding the closure of your Amazon.in account may not be answered.

The closure of this account is a permanent action. Any new accounts you open will be closed as well.

Thanks for your patience and understanding.

Warm regards,
Account Specialist
Amazon.in
Your feedback is helping us build Earth's Most Customer-Centric Company.
==============================
Jun 11, 2016
Updated by Chetans1993
Dear Sir

this is my order no :[protected]
i am payed 30.999 rupees till date my order is not reached 7 amount also not returned

Online Booked 18.May.2016 till date no Response amazon team

120 time call to customer care not in use
Amazon team sending this mail
Hello,

As mentioned earlier, your request for a refund on this order has been denied:

Order ID:[protected]

We are unable to issue a refund or replacement for this order because our records show the order was complete when it left our fulfillment center. In addition, the carrier has confirmed that the parcel was intact and undamaged when it was delivered to you. I'm sorry, but we can't offer any additional insight or action on this matter.

We are unable to provide further information on this situation. Further correspondence regarding the closure of your Amazon.in account may not be answered.

The closure of this account is a permanent action. Any new accounts you open will be closed as well.

Thanks for your patience and understanding.

Warm regards,
Account Specialist
Amazon.in
Your feedback is helping us build Earth's Most Customer-Centric Company.
==============================
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