Amazon — Milton thermosteel flip lid flask 1 l

Website:Amazon

I had just bought milton thermosteel flip lid flask 1l Silver 7 months ago from amazonwhen I tried to put hot water the flask becomes vey hot from outside just like normal steel utencils. So also the water cools down within 3 hrs. as such the purpose of the thermosteel flask is not served I had paid 710. I am not satisfied with its performance. I have misplaced the warranty card but the defect is genuine. I hope my grievance is conveyed to the concirned company officials and my complaint is promptly looked into and the defective flask be replaced at the earliest.the seller is Cloudtail private india limited
+1 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Sep 14, 2020
Updated by Chintu Kumar Yadav
I am unable to contact the seller Hamilton they provide me a mai in which they gave me their representative mobile number which is switched off
Sep 14, 2020
Updated by Chintu Kumar Yadav
Amazon has told me that the manufacturer (Hamilton) will only resolve my issue.I had gave them my complaint too. After some days they send me a mail that my complaint had been registered and they also provided me their representative (Mr.Anik) mobile number ([protected]). I had contacted Mr.Anik too he told me that he send the replacement details to the company and he also told me that he also send the copy of that details but he didn't send me. After that i tried too many times to contact him but he mobile number was switched off.
Then i send a mail to Hamilton that i didn't any responses till now.Then today they send me the same mail in which it was said to contact Mr Anik
But his number was off.also the Hamilton toll free number is not responding anything... please solve my issue.
Complaint comments 

Comments

My compliant has not been resolved till now they told me that they didn't recieve any notification from consumer court

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19946
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information