Amazon — Mobile Handset

Pathetic service and fault mobile product sold by Amazon which I purchased on 10th Nov, 2021. Now customer care is denying for refund. I want to cancel the item purchased and need 100% refund of the same. Lava Z2 (2GB RAM, 32GB Storage) - Aqua

Even Your technician visited for handset inspection and there is fault in front camera and many more issues. I have clearly told him to cancel the item and refund the money. Kindly look into this and give me 100% refund of my money paid. I don't want any handset replacement or fault promises. One of the worst services from Amazon and Lava handset as well...