Amazon Prime — unauthorized charges

Address:

65301

I am being billed monthly on my bank account for $13.98 which is amazon
Prime that i never subscribed too. I have
Notified my bank where a dispute of
Charges is going to be filed. Also on
My visa card i was charged $14.95 for a
Purchase of a book that i never ordered.
Capital one is taking care of that!!!
What is going on with amazon? In the
Past years i have ordered many products
And never had problems with amazon.
Fix this please. I have always enjoyed
Amazon but now i'm not sure if i want to
Continue shopping with amazon!!