Amazon — Refund cheating

Sir many oneplus tv buy kiya tha 22, 990 to us may offer tha ki agar aap oneplus tv or echo dot 3 gen ko sath mai check-out kar tay hai to aap ko echo dot free melayga 100 percent discount ho ga magar one plus tv jo mera order tha woh aaj tak delivered nahi ho to many call kiya amazon customer care to mujeh jawab mila ki aap order cancel kar do to many kar diya to refund mujeh sirf 19961 to many fir customer care call ki to mujeh bataya gaya ki remaining amount mai echo dot kiya price hai but waha par lekha tha 100 discount to fir echo dot ki price kyu deduct ho gayi ya mera one plus tv 43inch delivered kar dey ya phir mera remaining amount refund kar day