Amazon — return of product

Address:	Thane, Maharashtra, 400606
Website:	www.amazon.in

Customer name vikram chavan
Contact number [protected]

Order details[protected]

I had reqested for returning the order which i bought from amazaon, immediately after i recevied the order as the falcon hand lawn mower was not working as expected and was faulty. But amazon is not sedning any person to collect the same. From last 3 days i recevie a message in morning that the item will be collected but no one comes down to coleect it, and evening i get another message that the pickup is cancelled due to network issue.