Amazon — Service delays on logged complaints for refrigerator

Address:	Cloudtail India Private Limited, Ground Floor, Rear Portion, H-9, Block B-1, Mohan Cooperative Industrial Area, Mathura Road, New Delhi-110044
Website:	www.amazon.in/AmazonBasics-Refrigerator-Dispenser-Silver-Finish/dp/B07R9NJFYF/ref=sr_1_1_sspa?dchild=1&qid=1628175012&refinements=p_89%3AAmazonBasics&rnid=3837712031&s=kitchen&sr=1-1-spons&psc

I had raised a complaint (1 Aug) on the refrigerator stopped working on Amazon order support for their Amazon Basics brand. The appointment was schedule on 5 Aug, which was not executed. Upon on contacting the service technician he was indisposed and clearly responded he will not be able to make it. Now the service has been automatically rescheduled to 13 Aug 2021.