Amazon — There is no vapor smell, no vicks smell, no smell at all, just like it is maybe vaseline, not vicks

I ordered 2 jars of vicks vaporub from amazon on may 13, 2020.
Oder #[protected] cost $16.00 per jar. Delivered may 13, 2020.

Last night i had need to open one of those jars.
There is no vapor smell, no vicks smell, no smell at all, just like it is maybe vaseline, not vicks, but does not even have the faint scent of vaseline. Absolutely no smell at all, so no vapors. I also checked the 2nd jar, which was the same. No smell.

Now, i have not contacted amazon as yet, because this appears to be a manufacturing issue, not the sellers issue, therefore since vicks vaporub is put out by proctor & gamble, i would like help in how to remedy this problem.

Would you want me to send these jars to proctor & gamble?

Do i send them back to amazon and request a refund?

Do i contact fda?
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19949
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information