Amazon — unprofessional behaviour from courier partner of amazon

Address:Cachar, Assam, 788005
Website:AMAZON.IN

Order id - order #[protected]
Product - egate i9 led hd projector

We requested for return and its been a month already, the amazon customer care keeps assuring they will come and pick up. Its for my parents in law and they are old people. They kept them available for the pick ups everyday. Its really hurtful to see how commitments are shattered by the delivery people and now they are asking my inlaws to drop it at the courier center. That is not professional at all and needs immediate attention.
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