[Resolved]  Ambank Group — complaint customer service for klang (wisma palmbase)

Address:

41200

Yesterday i go to help my sister paid she's monthly repayment housing loan (Account block) found this branch (Klang wisma palmbase) most staff different face. When my turn, staff name santha to serve me, here our communicate: (M for me, s for santha)

M: hi, saya nak bayar housing loan.
S: account block? You xsuruh depan call ke? Owner siapa?
M: kakak. S: nunber telephone? M: dia kat singapore. S: suruh la dia bayar kat sana la!
M:... S: berapa nak bayar. M: rm300
Santha look me few second... S: duit mana, i mau duit saja!
Ok, i pass money to her. She suddenly very emo... S: aiya, ini perlu call, saya pun xdapat call, kenapa xsuruh depan call??
Colleagues next to her (He had serve me few months ago) also said: suruh colleague yang belakang call la!
Ok, she do it and pass back money to me.

Colleagues belakang ask: owner is? Got any letter to supposed? M: my sis now at singapore. The authorised letter already pass to person incharge.

S: kenapa xbawa receipt last month?
I show phone m: tadi show ialah last month punya. S: receipt ada telephone number, next time ingat bawa!
M: staff xmasuk number i bawa pun xguna kan?
She print out receipt s:ok, next month ingat bawa ini.

I feeling not manners... If you joking with smiling, i can accept. But santha muka musam only...