Ambank Group — My credit card already deducted the amount automatically without any notices and permissions

Hi, i’m here to request cancellation of this insurance. My credit card already deducted the amount automatically without any notices and permissions. I need to cancel it immediately! Thanks.
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Dear Sir/Madam,

Thank you for contacting AmBank.

Our sincere apologies for such unpleasant experience that you have encountered.

We acknowledge receipt of your complaint, we would like to suggest you may call AmBank Contact Center (8am – 8pm) at +[protected]local and international) for account related information and request.

Our Customer Service Executive will be able to assist you upon verifying you as the account holder.

Alternatively, you may submit your request by sending a secure message via AmOnline at: https://ambank.amonline.com.my/ if you are a registered AmOnline user.

Upon successfully login, click the message icon on the top banner and select Create New Message to send message via AmOnline.

Should you require any further information or assistance, please contact us at:
• Phone : +[protected]Ambank Call Center)
• May send us a message via AmOnline : https://ambank.amonline.com.my (For AmOnline user)

Regards,
Adam
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad
Dear Sir/Madam,

Thank you for contacting AmBank.

Our sincere apologies for such unpleasant experience that you have encountered.

We acknowledge receipt of your complaint, we would like to suggest you may call AmBank Contact Center (8am – 8pm) at +[protected]local and international) for account related information and request.

Our Customer Service Executive will be able to assist you upon verifying you as the account holder.

Alternatively, you may submit your request by sending a secure message via AmOnline at: https://ambank.amonline.com.my/ if you are a registered AmOnline user.

Upon successfully login, click the message icon on the top banner and select Create New Message to send message via AmOnline.

Should you require any further information or assistance, please contact us at:
• Phone : +[protected]Ambank Call Center)
• May send us a message via AmOnline : https://ambank.amonline.com.my (For AmOnline user)

Regards,
Adam
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad

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