[Resolved] Ambank Group — request for original car grant | |||
To whom it may concern, My name is wong chee meng, i have been request the original car grant to be send to kota damansara branch since september 2017, and until now i havent receive it yet (Alomost 4 mths) and in between i have follow up and call to the careline & kota damansara branch, i think more then 10 times i called, and everytime i call the careline operator, they give me the same answer : "wil check with the person incharge (Hire-purchase dept) and will update me the status..., but i never receive any call back from ambank.... So,... I really disappointed with the bad & slow response service that ambank given. Pls take serious action for my case... Dont drag until next year to solve this..!!! Kindly update me the status thru my email ([protected]@yahoo.com) or my contact number[protected] Below is the details: Car registration number : aha35 Name : wong chee meng * i have do the full settlement on october Was this information helpful? | |||
Jan 9, 2018 Complaint marked as Resolved AmBank Group customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 AmBank Group Customer Care's response Dear Wong Chee MengWe regret to learn of this matter. We will refer your feedback to the relevant unit for their attention and assistance. In future, please write to us at our official email - [protected]@ambankgroup.com Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected]. Regards, Jeannie [protected]@ambankgroup.com For AmBank (M) Berhad / AmBank Islamic Berhad | |||
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