[Resolved]  Ambrane — Damaged smart watch collected by Ambrane courier partner - No further information about the product even after 20 days.

Address:Ambrane India

I bought Ambrane Fitshot surge smart watch from Flipkart on[protected]. It comes with one year warranty. Suddenly the watch stopped working and when i contacted their customer support via mail on[protected] along with the invoice. They asked me to send a short video for that i had sent that too. Then they replied that, "We will check & try to arrange the pick-up of product from your given address soon". As per their message pick-up courier partner received my watch on[protected]. I got a tracking number from Ambrane care which states that,
"We will notify you after receiving the product.
Tracking Number: [protected]"

After that i hadn't receive any message from their side. Even they are not responding to my messages. The tracking number also says invalid. Take necessary action to replace the defect product or else refund me the amount.
With regards,
Coimbatore, Tamilnadu
+2 photos
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Dec 10, 2022
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2022
Ambrane India Customer Care's response
Dear Customer, Greetings!!! Sorry for the delay response as due to technical issue in our logistics we have today received your product. We will check and dispatch the product soon to you.

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