[Resolved]  Ambrane India — Ambrane Product battery bank 27000 is a premium product which got dangerously exploded which you can see in video.

Address: Flat Number 402, C1 Building PRISTINE ROYAL AUNDH PUNE 411007E

Ambrane Customer Service Team

Submitted the power bank on 26th OCt 2023 to your authorised dealer My Mobile care Pimpri today. Please speak to them for replacement.

Product battery bank 27000 is a premium product which got dangerously exploded which you can see in video.

Very much disappointed with quality and product got bad in just 9 months

Expect replacement for product bad quality as a goodwill gesture. I will not be able to pay Rs 1900 again as demanded by your team

Bought Ambrane 27000 on 1st Jan 2023 through flip cart Order Id OD[protected] order dated 19 Dec 2022 delivered on 1-1-23. Power Bank is not showing ANY CHARGING LIGHTS AND ALSO IT IS NOT CHARGING ALL OF A SUDDEN. I am based at Aundh Pune- 411007. Can you please note that this product has not physical or other types of damages and is in good condition. I bought this product as premium product but did n't even worked for 9 months. This is disheartening. Please help out of the way by replacement but if you are not ready to support then let me know the other way out. I am sending invoice through email id
Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]
PAN: AAHCS7535A

Regards,

Amrit Saxena
[protected]
+1 videos
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Jun 19, 2024
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2024
Ambrane India Customer Care's response
Hey Amrit,

We sincerely apologize for the inconvenience you have experienced with our services, and we understand your concern.

While we strive to expedite the process as much as possible, unforeseen circumstances or complexities in the repair may sometimes cause delays.

However we request you to provide the complete address with an area pin code so we can dispatch swap unit directly.

Kindly extend your support.
Mar 08, 2024
Updated by amritsaxena
AMRIT SAXENA
Flat Number 402, C1 Building,
PRISTINE ROYALE
Opposite Prism Homes
Chondhe Patil Road
AUNDH
PUNE 411007 MH
[protected]
[protected]
Mar 19, 2024
Updated by amritsaxena
Thanks a lot Ambrane. They have informed me that they have dispatched today Power Bank as replacement. Thanks for this Goodwill Gesture

Regards

Amrit Saxena
Mar 23, 2024
Updated by amritsaxena
Thanks a lot Ambrane Customer Care. I have received the product and it seems Good.

I appreciate the Goodwill Gesture
 
1 Comment

Comments

Dear Sir

We really apologies for inconvenience caused to you.

Please provide your complete address with an area pin code on [protected]@ambraneindia.com so we can dispatch swap unit to you directly

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